Alive Usability
At Integrien we have gone to great lengths to ensure that Alive will earn the highest mark of usability as a product from our customers. From installation to configuration to daily use, we’ve watched our customers do it many time and in turn reiterated those tasks in development until we’ve achieved a product that allows users to accomplish their tasks in the best way possible. To us the factors that define the usability of our product are:
- Easy to learn
- Easy to use
- Easy to remember
- Pleasant to use
- Tolerant to errors
Why is usability important?
From the user's perspective usability is important because it can make the difference between performing a task accurately and completely or not, and enjoying the process or being frustrated.
From a management point of view, software with poor usability can reduce the productivity of the workforce to a level of performance worse than without the system.
In all cases, lack of usability can cost time and effort, and can greatly determine the success or failure of a system. Given a choice, people will tend to buy systems that are more user-friendly.
What makes Alive a highly Usable product?
The answer is twofold: our development experience of many years designing highly usable commercial software products for successful companies, and our involvement on a regular basis with our customers.
We employ iterative design, which progressively refines the design through use cases. This process enable the designers and developers to incorporate user and client feedback until the system reaches and surpasses acceptable levels of usability. Here’s a 
quick overview of the specifics that have earned Alive awards in highly coveted international arenas (Award 08) but more importantly won deals and made our customers happy and productive using it:
- Wizard based product installation and configuration
- No client installation Rich Internet Application
- Role based Configurable dashboard
- Highly Interactive widgets
- Self monitored by our own technology
- Best of breed highly available and scalable components
- Outstanding Information visualization capabilities using spaklines, mashups and heatmaps
- Multiple product themes for varied audience
- Plug and play adapters to various monitoring data
