 |
Baxter BioscienceIndustry/Market: Healthcare |
"Integrien Alive was able to alert us to problems earlier than our other tools, even catching problems our other tools missed." - Robert Simpson
Move your team from reaction to prediction and prevention. With Integrien Alive, you can count on these results:
Baxter's Challenge
How does a global healthcare company ensure that patients with chronic diseases, their caregivers, physicians and other health professionals have continuous access to valuable information and treatment resources?Solution
Integrien Alive™ intelligently automates the monitoring, management and repair of the software, data, server and network subsystems that determine availability and performance of web-based applications for sharing therapies and results.Baxter Healthcare is an $8 billion global healthcare company. Its subsidiary Baxter BioScience is a leading producer of biopharmaceuticals to treat hemophilia, immune deficiencies and other blood-related deficiencies and represents nearly one-third of Baxter's global revenue.
Baxter Bioscience operates over 15 websites providing information about products and therapies, condition-specific resources and other valuable information for patients, physicians, caregivers and healthcare providers. In 2002, Baxter launched Advoy, an innovative healthcare website that makes it easier for patients with chronic diseases such as hemophilia or primary immune deficiency, caregivers, physicians and other healthcare professionals to share important therapy data and get access to other valuable information about treatment resources for these diseases.
Integrien's macro view catches problems other monitors miss
Keeping the systems that support these sites up and running is critical to Baxter Bioscience. According to Robert Simpson, the company already had several performance monitoring tools deployed within its infrastructure. "We needed something that could monitor the operation of our systems from the outside looking in," said Simpson. "Integrien Alive was able to alert us to problems earlier than our other tools, even catching problems our other tools missed."Holistic view and simple configuration
More than just an early warning system, Alive assures the operating integrity of Simpson's infrastructure at a very granular level, allowing him to accurately pinpoint problems and take countermeasures. "With Alive, I can look at everything, from high-level statistics all the way down to a specific process running on a server operating behind load balancer.""Alive consolidates all monitoring needs into a single, easy-to-manage application while still allowing the configuration and execution of our custom monitoring requirements," adds Gabriel Cortina, Director of Technology at Baxter Bioscience. "Alive also gives us the ability to expand our infrastructure on-demand without the need to install and configure any software on our target servers and uses standard, secure channels to monitor, alert and recover servers and services."
Complete, easy, affordable solution
Alive is a complete, standalone software package and doesn't require agent software to be deployed on monitored servers. Baxter was able to deploy Alive in a matter of hours and virtually no training was needed to begin providing integrity for the relevant infrastructure. Many monitoring solutions require months to install, configure and test prior to deployment.Many agent-based solutions consume significant resources on monitored device, sharply adding to their overall Total Cost of Ownership (TCO). By employing an agentless architecture, Alive has zero impact on monitored devices, simplifies system upgrades and is virtually maintenance-free.
"Alive is an elegant, affordable and holistic solution," says Simpson. "It aggregates server and network subsystems into a single dashboard view, with instant alerts to failure points, automated healing and predictive reporting that can anticipate resource inadequacies before they threaten operations. Alive is our tool of choice for monitoring, management and repair of the interactive software, data, server and network subsystems that comprise Baxter Bioscience's infrastructure."
Benefits
|
