FAQS

We frequently update the list of FAQs below to address as many of your questions as possible. If your specific question is not answered below, please email us at support@integrien.com and we will make sure you get a response within 24 hours.

1.		What does Integrien Alive do?
2.		Who can benefit from Integrien's products and services?
3.		Who uses Integrien products and services?
4.		How is Alive’s Dynamic Thresholding technology different from products that simply collect performance data and check it against static thresholds?
5.		What is the benefit of Alive's Alert and Metric Correlation technology?
6.		What is the benefit of Alive's Problem Fingerprint technology?
7.		How long would it take before Alive could be helping us predict and prevent problems in our own environment?
8.		Is Alive a monitoring solution?
9.		How secure is my IT data in Alive?
10.		Can I assign different roles and privileges for different system administrators (users)?
11.		Can I use Alive as a predictive tool to perform preventive maintenance of hardware and software applications?
12.		Can I run Alive from outside my firewall?
13.		How can I access Alive if it's inside my firewall?
14.		My environment is very security focused with multiple levels of firewalls. Can Alive securely access data from my monitoring infrastructure across firewalls?
15.		My environment is extremely large with tens of thousands of devices that I collect hundreds of thousands of metrics from. Can Alive really scale to this size? Will I need multiple Alive servers?
16.		Where does Alive fit in an ITIL project?
17.		Where does Alive fit within my infrastructure?